No. And yes. Crisis reveals pretense. So the days of hardcore, tone-deaf, insistent and interruptive marketing are over. That kind of marketing does not matter now. It doesn’t matter to the extent that marketing with old ways in this new world will do more harm to a brand than not marketing at all. By harm we mean: if you market with pretense, with disregard for human beings, with a ...
Don’t Go Dark
In times like these, there is a tendency to hunker down and wait for it to blow over, to get mired in fear over what to say and say nothing. We beg you, please don’t do that. The world needs your voice and spirit. The ability to communicate is a great gift, one of the most profound ever unwrapped by humankind. The ability to communicate in a crisis connects the gap between great gain and ...
Our Love Challenge for You
When our team of four met in a charming Austin bungalow on our summer retreat of 2016, we decided it was time to reevaluate our values. Which ones still resonated deep within our core? Which ones now felt off or needed revisiting? It’s a practice we do often, and we recommend for any business: revisit your values often to make sure they continue to hit you in the heart. In that season of Root + ...
A Word, Please
This is not another post about COVID-19. This is about you. It’s to issue a clear and kind “hello” to your soul in the midst of chaos and uncertainty. We see you! We feel you. We love you. These are kooky times to be living in, aren’t they? You likely feel wobbly and concerned and fearful. And all of this unknowing! When will it end? What’s going to happen next? Am I safe? Are my loved ...
Your beliefs are NOT separate from the business
Beliefs, as a component of brands, are one of those good news/bad news stories. Good news: as business leaders, we’ve evolved. We recognize a business needs a deeper set of values to help it withstand the test of time. Beliefs help us grow as leaders, grow revenue and grow our teams in the ways that serve the business. As a result of this dawning awareness, it is now common practice for ...
How Do I Do Big Marketing With A Small Team?
As the director of marketing, you are one person. You are one person who acts as the chief mouthpiece, the brilliant broadcaster and the tenacious town crier for your big organization. With limited resources, it’s up to you to manage publicity, message, brand voice, campaigns, digital, visuals, and video, all while vetting new marketing advice and services, newfangled technology and CEOs who ...
The Future of Your Brand Starts Now
By Emily Soccorsy and Justin Foster One of the downsides of being an engaged leader in a company is that you really want the company to succeed. You want the profitable business venture that leads to you and your team getting paid, furthering your cause, enjoying accomplishments to succeed. Badly, day-in and day-out. And as fast as possible. You want it to succeed so much it creates ...
What Fear Does to Your Brand
In our work as brand excavators and strategists, we are not working to shoehorn your brand or business into a pre-set market position that we’ve deemed advantageous. That’s Old World branding. What we are ultimately working to do is to inspire you to overcome your fear. Fear is the main dynamic that keeps you from truly becoming a brand. The fears you have may feel monstrous ...
The Off-The-Record Factor: Share Stories You’d Normally Hide
If you were being interviewed by The New York Times about the success of your brand, what would you say? (I’ll give you a moment). Would you explain how you made some smart investments? Would you describe your strong work ethic? Would you acknowledge all of the things you did correctly? Yes, I’m sure you would. As you should! Undoubtedly, if a national newspaper has recognized you as an ...
BrandLab Attendee, We’d Like You to Meet Someone. Yourself.
When is the last time you raced against your buddies to make and fly a paper airline? Or when have you last handwritten something sacred and private, folded it up carefully and discreetly passed to a friend? How about taking the time to sit back and let someone read aloud to you? Has it been awhile? I’d venture to guess it’s because you’re an adult and most of us haven’t done these things ...